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Privacy Policy

1. Information We Collect

We may collect the following types of information when you use our Services:

  • Personal Information: This includes your name, address, phone number, email address, and other contact information.
  • Financial Information: This includes your income, expenses, tax documents, banking details, and any other financial information required to perform accounting and tax-related services.
  • Business Information: If you are using our services for corporate accounting, we may collect your business name, business address, corporate tax details, financial records, and other business-related information.
  • Other Information: Any other information you provide to us voluntarily, including during consultations or via forms or surveys.

2. How We Use Your Information

We may use the information we collect to:

  • Provide our accounting services, including personal tax preparation, corporate tax filing, bookkeeping, GST/HST filing, incorporation, and CRA audit response.
  • Communicate with you about your account or service requests.
  • Improve our services and understand your needs.
  • Comply with legal obligations, including reporting to tax authorities such as the Canada Revenue Agency (CRA).
  • Prevent fraud or misuse of our services.
  • Send you promotional materials or information about new services, provided you have opted-in to receive such communications.

3. How We Protect Your Information

We take the protection of your personal information seriously and implement appropriate physical, technical, and administrative safeguards to ensure your data remains secure. These include encryption, secure storage systems, and strict access controls. However, no method of transmission over the internet is 100% secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing of Information

We will not sell, rent, or share your personal information with third parties, except in the
following circumstances:

  • Service Providers: We may share your information with trusted third-party vendors and service providers who assist us in delivering our services (e.g., software providers, payment processors). These parties are obligated to maintain the confidentiality of your information.
  • Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena or similar legal process, or to protect the rights, property, or safety of PainTax Inc., our clients, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. You will be notified if this occurs.

5. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correct: Request correction of any inaccuracies in your personal information.
  • Delete: Request deletion of your personal information, subject to certain exceptions required by law.
  • Withdraw Consent: Withdraw your consent to our processing of your information at any time, where applicable.
  • Opt-out of Marketing: If you no longer wish to receive promotional emails, you may opt-out by following the unsubscribe instructions provided in those emails. To exercise any of these rights, please contact us using the details provided below.

6. Cookies and Tracking Technologies

We may use cookies and similar technologies to collect usage data about your interaction with our website and services. These tools help us improve the functionality and performance of our website. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website and services may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those sites before providing any personal information.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any updates will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to periodically review this page to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

PainTax Inc.

Lucerne Cres,
Mississauga, Ontario

Email: taxes@paintax.ca

Phone: +1 365-323-0557